At Telecom S.A., customer satisfaction is key to our success. The standard of excellence in our Customer Service department is part and parcel of Telecom S.A. commitment not only to our clients, but also to our position of leadership in the satellite broadband industry in Haiti.

Telecom S.A. customer service and technical support are responsible for overseeing the overall success of the customer’s satellite networks experience from a technical, logistical, operational and business perspective. Satellite networks, like any other advanced technologies, requires expertise and understanding in order to capitalize on its capabilities. Telecom S.A. Customer Service department ensures that our customers and clients get the right support, tools and information they need, when they need it.